What We Do

Act on Ability is a registered NDIS provider working with people across Western Sydney, Nepean, the Blue Mountains, Lithgow, and beyond. We deliver NDIS support coordination, specialist support coordination, plan management, counselilng/group therapy, and consulting services. Our mission is to be a progressive, person-centered independent service provider so that people with a disability can live the lives they want.

Support Coordination

We work with you to get the most from your NDIS plan by assisting you to source and implement the supports you want and work with the providers you choose. We can assist to organise assessments, therapies and support you to navigate the NDIS world. We can also assist you to apply for a review of your NDIS plan if you’re not happy with it or have a change of circumstance.

Act on Ability staff are prompt, respectful, efficient, reliable, and accessible. They are also very helpful and make themselves aware of my needs. In my opinion, they are the best out there and I am happy to have them as my NDIS provider.

Chris, NDIS Participant

My son’s support coordinator works so diligently to help him. They have made our lives so much easier as the system is a web of confusion at times between my son and me, love the amazing communication and efforts to go beyond for us.  I look forward to more adventures with the team that has made a difference in my son’s day-to-day living.

Phoebe and Peter, NDIS Participant's Parents

Having our Support Coordinator in place finally has made an enormous difference to the supports we can utilise. It was so overwhelming before but having someone who can help take some of the lead off has been a life changer for our very complex and challenging family.

The Jones Family, NDIS Participant & Family

Specialist Support Coordination

Specialist Support Coordination is an intensive and time limited period for participants who specifically have this funding in their plan. Funding for specialist support coordination is based on the participant’s immediate and significant barriers to plan implementation. 

Depending on individual circumstances, a Specialist Support Coordinator may also design a complex service plan that focuses on how all the stakeholders in a participant’s life will interact to resolve barriers and promote appropriate plan implementation. Once developed, a Specialist Support Coordinator will continue to monitor the plan, but it may be maintained by one of the participant’s support workers or other care supports.

Plan Management

We offer plan management services to support people to manage the funds in their NDIS plans. Plan managers act as an intermediary between you and the NDIS to ensure your providers are paid correctly.

Our children now have a better quality of life because we are able to use our funding in a more effective and efficient way. Having multiple children accessing the NDIS can be tricky at the best of times but with the right plan managers our bills are paid promptly and correctly and I don’t have to stress over any NDIS financial issues at all.

NDIS Participant's Family

Counselling, Group Therapy & Capacity Building

We provide counseling to individuals as well as innovative group work. Please contact us for details of our latest programs as these services are subject to availability.

Consulting

We consult with small to medium-sized organisations to support them to navigate the NDIS space – whether it is to support them to become a registered NDIS provider, assist with workforce development, or solve a particular set of issues, our consulting services are collaborative, creative, and confidential.

space

Recovery Coaching

A recovery coach is an NDIS funded worker that has mental health knowledge. Our recovery coaches here at AOA can :
spend time with you, and people important to you, to get to know you and understand your needs
  • help you to find out about different services and supports, and how these can help you
  • help you get support from mental health services
  • help you better understand the NDIS and support you with the NDIS